Best professionals offering chat support services in Mombasa

Chat Support Service in Mombasa

Professional Requirements

To provide excellent chat support services, professionals must have excellent communication skills, both written and verbal, and be able to understand and respond to customer inquiries in a timely and professional manner.

Recommended Accreditations and Certifications

Industry professionals should consider obtaining certifications in customer service, such as the Certified Customer Service Representative (CCSR) or the Certified Support Specialist (CSS).

Choosing the Best Service Provider

When selecting a chat support service provider, clients should look for professionals who have experience in the industry, excellent communication skills, and a proven track record of providing high-quality service.

Questions to Ask Professionals

• What experience do you have in the chat support industry?
• What is your approach to providing excellent customer service?
• Can you provide examples of successful chat support projects you have worked on?
• What is your process for handling customer complaints or issues?

Useful References

For more information on chat support services, clients can refer to the International Customer Service Institute (ICSI) or the Customer Service Institute of America (CSIA).

Average Prices for Chat Support Services in Mombasa

The average hourly fee for chat support services in Mombasa is between 5.00 KES and 10.00 KES, depending on the level of experience and the type of service provided.

Requesting a Quote

When requesting a quote for chat support services, clients should provide detailed information about their project requirements, including the number of hours needed, the level of service required, and any specific needs or requirements.

Fees for Chat Support freelancers

The average daily fee for the experienced freelancers is 100.00 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a Chat Support in Nairobi is 120.00 KES while in Mombasa is 150.00 KES or in Kisumu is 100.00 KES.