Best professionals offering customer care service services in Eldoret

Customer Care Service in Eldoret

Overview

The customer care service is a crucial aspect of any business, ensuring that clients receive timely and effective support for their queries and concerns.

Industry professionals in this field require strong communication skills, both written and verbal, as well as the ability to empathize with clients and resolve issues efficiently.

Professional Requirements

Key skills for customer care professionals include:

• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution skills
• Ability to work under pressure and meet deadlines
• Knowledge of customer service principles and practices

Accreditation and Certification

Recommended accreditations and certifications for customer care professionals include:

• Certified Customer Service Representative (CCSR)
• Certified Service Manager (CSM)

Choosing the Best Service Provider

When selecting a customer care service provider, consider the following factors:

• Experience and expertise in the industry
• Positive client reviews and testimonials
• Clear communication and response times

Questions to Ask Professionals

Before hiring a customer care service provider, ask the following questions:

• What experience do you have in the customer care industry?
• How do you handle complex customer issues?
• What is your response time for client inquiries?

Useful References

For further information on customer care services, refer to:

• International Customer Service Institute
• Customer Service Institute of America

Average Prices

The average daily fee for customer care services in Eldoret is KES 5,000. Prices vary depending on the location, with the average daily fee for a customer care service in Nairobi being KES 6,000 and in Mombasa being KES 4,500.

Fees for Customer Care freelancers

The average daily fee for the experienced freelancers is KES 5,000.

The fee varies depending on the city in which the freelancer are located. For instance, the average daily for a Customer Care in Nairobi is KES 6,000 while in Mombasa is KES 4,500 or in Eldoret is KES 5,000.