Services offered
My name is Yvonne Mangoi orio … I graduated from Zetech university with a diploma in Tourism and hospitality which I chose to practice hospitality more
I have 5 years of experience in administration and customer service ..I am a active listener … and good at handling clients complaints before handing it to the relevant authorities .. I have good emotional intelligence (I am able to deal with my own emotions and understand emotions of people around me )I am passionate about learning new skills and I would be of great benefit to the company.
I wish to utilize my skills and grow with your company.
Experience
My name is Yvonne Mangoi orio … I graduated from Zetech university with a diploma in Tourism and hospitality which I chose to practice hospitality more
I have 5 years of experience in administration and customer service ..I am a active listener … and good at handling clients complaints before handing it to the relevant authorities .. I have good emotional intelligence (I am able to deal with my own emotions and understand emotions of people around me )I am passionate about learning new skills and I would be of great benefit to the company.
Work experience
Client service coordinator
Project One Limited 2016- 2020
Key contributions
Provide assistance to the clients in persons and emails
Book meetings venues and venues
Compile and maintain records on clients account
Build and maintain close relationships with clients
Escalate complaints to the relevant
Education
Zetech University
Diploma in Tourism Management
Year 2013 to Year 2016
High School education
A.I.C Nyayo girls
Year 2009 to Year 2012
Primary School education
Solomon Primary school
Year 2004 to Year 2008
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