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Wilkister Monchari

Wilkister Monchari

customer care service

Customer Service / Support

Narok
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About Wilkister Monchari :

professional course: project management

I'm hardworking focused committed achiever with strong interpersonal skills.

I can work under minimal supervision in a demanding environment.

team player with capabilities of working within a multicultural environment.

productivity enhancement, resilience building, conflict sensitivity and grievance management participatory in community development, computer literacy.

Experience

 

2022-present :I work under customer care department in SAMIS Software Company 

ROLE AND RESPONSIBILITY 

1.Delivering information about company's products.

2.Collecting and analyzing customer feedback.

3.Processing order and transactions

4.Resolving issues and troubleshooting technical problems

5.Handling customer complaints and providing proactive customer outreach.

6.Answering question about the company's products.

2019 october-2019 December: industrial attachment at regional pastoral livelihood resilience project

Role and responsibility

1.bank reconciliation

2.preparation of financial reports

3.preparation of payment vouchers

4. preparation of work plan action

5.preparation of monitoring and evaluation reports

Education

2018-2021: diploma in project management

                     The Eldoret National Polytechnic

                     uasin Gishu

2014-2017:KCSE certificate

                   kisaruni Girls school

                  Narok

2004-2013:KCPE Certificate

                    Oloisiyioi primary

                   Narok

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