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Ongata Rongai
Whitney Gituara

Whitney Gituara

IT assistant manager

Technology / Internet

Ongata Rongai

Social

Services provided

Focused and driven individual with a proven record of spearheading technology departments and projects for businesses. In-depth technical knowledge and project management skills. Delivering information and technology solutions to leadership teams. Skilled in directing IT teams to solve networking and system issues. Focused on developing software and hardware installations. With expertise in identifying and resolving computer problems and ensuring cost-effective IT operational processes.

Network troubleshooting
It assistant manager
It support
Software installation
Hardware installation
Approximate rate: KSh 900 per hour

Experience

I did my attachment in Kenya Medical Training College, where my duties, as IT assistant manager, were:

  •  Assisting with troubleshooting computer hardware and software.
  • Troubleshooting of campus Local Area Network (LAN).
  • Assisting on software installations and configurations.
  • Support all the campus staff on usage of the core campus system (ERP).
  • Installation and configuration of core campus system (ERP) to new computers.
  • Setting up computer workstations.
  • Supporting campus desk admin on admissions of new and continuing students in ERP.
  • Respond to user requests for service, troubleshoot problems and help develop solutions.
  • Maintain up to date documentation of software applications, hardware, systems and environments.                                                                                                                                                         

Education

Daystar University
Diploma Information, Communication and Technology
August 2021 - November 2023

Strathmore University
Certificate Culinary Arts and Personal Development
June 2021 - July 2021

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