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Westlands
Wanjiru Njoroge

Wanjiru Njoroge

Customer Experience Specialist

Customer Service / Support

Westlands, Nairobi Area

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Services offered

I have more than a decade experience in Customer Experience.  What sets me aside is my dedication to creating a strong meaningful connections with the customers. I pride myself on my ability to actively engage with customers, identify their unique needs, and provide tailored support to ensure their satisfaction. I have strong communication skills both written and verbal. I have multitasking and time management capabilities. I am also highly adaptable and open to learning new processes and technologies to enhance the customer experience.

 


 

Logistics manager
Business support officer
Customer experience manager
Customer experience specialist
Approximate rate: KSh 2,500 per hour

Experience

I have been a customer Experience Manager with XADO East Africa. I worked with them for one year. Before that i had been a Logistics and Operations manager with a Logistics company. I also have worked as a business support officer for Netwrap Consulting Ltd for a few years.

Education

I have a Diploma in Law certificate from Kenya School of Professional studies

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