Wanjiru Njoroge
Customer Service / Support
Services offered
I have more than a decade experience in Customer Experience. What sets me aside is my dedication to creating a strong meaningful connections with the customers. I pride myself on my ability to actively engage with customers, identify their unique needs, and provide tailored support to ensure their satisfaction. I have strong communication skills both written and verbal. I have multitasking and time management capabilities. I am also highly adaptable and open to learning new processes and technologies to enhance the customer experience.
Experience
I have been a customer Experience Manager with XADO East Africa. I worked with them for one year. Before that i had been a Logistics and Operations manager with a Logistics company. I also have worked as a business support officer for Netwrap Consulting Ltd for a few years.
Education
I have a Diploma in Law certificate from Kenya School of Professional studies
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