Vivian Lewisky

Highly passionate individual with four years’ experience in the
hotel industry ready to utilize my skills to work towards the
mission and growth of your establishment. Socially adept,
offering a friendly and helpful attitude and the ability to
problem – solve dedicated to providing quality care for ultimate
customer satisfaction. Proven ability to establish and maintain
excellent communication and relationships with both staff and
guests. Excellent time management skills combined with
superior knowledge of the customer service industry and in all
departments within the hotel. Experienced with a variety of
office equipment and scheduling systems .bringing forth a love
of food, people and entertainment making me the perfect
candidate for the position.

1. 2019 – 2020 - Ngong Hills Hotel
   Position - Waitress
    Prepare tables by setting up linens ,silverware
   and glasses and inform customers about the day’s
   specials
    Upselling additional products and taking customer
   orders and delivering food and beverages.
    Making menu recommendations, answering
   questions and sharing additional information
   with restaurant patrons
    Take accurate food and drinks orders, using a POS
   ordering software, order slips or by memorization
    Managed the cash register accurately for a month
   in the absence of cashier

2.    2021 – 2022 – Mash Park Hotel
Position: Assistant Chef
Duties and Responsibility
 Set up the kitchen with cooking utensils an
 equipment, like knives, pans and kitchen scales
 Study each recipe and gather all necessary
Ingredients.
 Cook food in a timely manner.
 Inform wait staff about daily specials.
 Ensure appealing plate presentation.
 Supervise Cooks and assist as needed
 Slightly modify recipes to meet customers
 Check freshness of food and discard out-of-date
Items
 Experiment with recipes and suggest new
Ingredients
 Ensure compliance with all health and safety
regulations within the kitchen area

3.The Boma Hotel
Position - Waitress

 Serving food and beverages in a professional
Manner with high levels of customer service.
 Setting and cleaning tables and service areas.
 Dealing with customer complaints
 Assist VIP guests
 Assist clients with special needs
 check prices on the menu
 Take accurate food and drinks orders using a
POS ordering software, order slips or by
memorization.

1.Diploma in Food and
Beverages Management
Kenya Railways Training
Institute
2020 – 2023
2.Certificate in Food and
Beverages Production and
Service 2019 - 2020
Kenya Railways Training
Institute