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Victor Ohuru

Victor Ohuru

Customer service /Arificial Intelligence

Customer Service / Support

Nairobi, Nairobi Area

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About Victor Ohuru:

6 years as an Associate, I excelled in identifying and developing scheme administration products and services, enhancing revenue streams, and ensuring data integrity. My attention to detail and adherence to standard procedures have been instrumental in the successful completion of various projects. I'm passionate about travel, volunteering, and community service. I'm also an avid sports enthusiast, enjoying team sports, hiking, and exercise. My proactive, detail-oriented, and goal-driven nature ensures my dedication to excellence in all endeavors. I possesses a robust set of skills that make me an asset to any organization:

  • Proficient in internet research engines and MS Office suite
  • Exceptional troubleshooting and problem-solving abilities
  • Strong customer orientation and ability to adapt to various characters
  • Excellent communication and presentation skills
  • Effective time management and multitasking abilities
  • Proven ability to work effectively in remote and virtual team setups

Experience

I have a dynamic and results-oriented approach to mywork, consistently delivering exceptional results. My professional journey includes:

  • Samasource EPZ (July 2018 - June 2024): As an Associate, I excelled in identifying and developing scheme administration products and services, enhancing revenue streams, and ensuring data integrity. My attention to detail and adherence to standard procedures have been instrumental in the successful completion of various projects.
  • Plan International (YDF) (Feb 2018 - June 2018): In my role as a Data Clerk, I ensured the accuracy of daily data entries, maintained precise records, and facilitated timely reporting on coverage situations.
  • Shofco Kibera (Dec 2017 - Jan 2018): During my employability skills program, I demonstrated my ability to adapt and respond to different characters, showcasing my excellent communication and presentation skills. My educational background is rooted in community development, information communication technology, and electrical installation, with certifications from the Aviation College of Kenya. My academic achievements include:
  • Diploma in Community Development, Oct 2022
  • Certificate in Information Communication Technology, Sept 2018
  • Artisan in Electrical Installation, May 2016
  • Kenya Certificate of Secondary Education (KCSE), 2011-2014
  • Kenya Certificate of Primary Education (KCPE), 2002-2009

Education

Diploma in Community Development from Aviation College of Kenya (October 2022): This diploma equipped me with essential skills in community development, enhancing my ability to understand and manage community-oriented projects and initiatives effectively.

Certificate in Information Communication Technology (ICT) from Aviation College of Kenya (September 2018): This certificate provided me with foundational knowledge and skills in ICT, crucial for roles involving data management, troubleshooting, and the implementation of technology solutions.

Artisan in Electrical Installation from Aviation College of Kenya (May 2016): This certification trained me in the basics of electrical installation, demonstrating my technical aptitude and ability to handle technical tasks and projects.

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