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Vicky Maloba

Vicky Maloba

Customer relations executive

Services provided: Virtual Assistants , Customer Service Representatives

Marketing / Advertising / Public Relations

Mbagathi, Nairobi Area
KSh300 / hour
Approximate rate

Social

About Vicky Maloba:

As a seasoned customer relations executive, I am dedicated to delivering exceptional service and fostering meaningful connections with clients. With a solid background in customer service management, I possess a proven track record of exceeding customer expectations and driving customer loyalty. My ability to empathize with clients, understand their unique needs, and provide effective solutions has been instrumental in building strong, long-lasting relationships. I am adept at managing complex customer inquiries and resolving issues promptly, ensuring satisfaction at every touchpoint. Additionally, my strong communication skills, both written and verbal, enable me to effectively collaborate with cross-functional teams and align business objectives with customer needs. I thrive in fast-paced environments, and my attention to detail, problem-solving acumen, and commitment to excellence make me a valuable asset in enhancing customer experiences and driving business growth.

Experience

-St. Peter's orthopaedic and surgical specialty hospital

-Trident insurance company

-premier flour mills

Education

Bachelor of arts in Economics

ACCA

Diploma in business and IT 

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