
Veronica Achieng
Customer Service / Support
Services offered
I am currently searching for a chance to enhance my skills and ability with a leading organization, in a demanding, fast-paced multi-tasking office and I hope that your company can provide me with this opportunity to enhance my skills and gain more experience.
Through the job I have done, I have gained excellent customer service skills, the ability to creatively respond to problem situations, and apply out-of-the-box thinking to a current situation. I have also acquired excellent oral, written communication, and listening skills with exceptional knowledge and ability to deal with the public and people from various backgrounds which will enable me to work well in your organization when given a chance.
Given my experience in Customer Care and also as a telemarketer, I have acquired determination, independence, and the ability to learn quickly and apply that learning proactively, which has taught me how to build strong relationships with all departments at an organization. I have the ability to work within a team as well as cross-team.
I believe the skills I have gained in the customer care department will enable me to work well and deliver what is required of me.
Experience
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Organized and efficient individual with 5 years of experience in data organization, proofreading, and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Education
KENYA INSTITUTE of MANAGEMENT - NAIROBI-KENYA
This is an ongoing course. I halted at some point due to unavoidable circumstances but intend to continue.
I studied Business Management Section 1, Purchasing and Supplies Section 2 and 3
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