
Ulrich Hippin
Customer Service / Support
About Ulrich Hippin:
20 experience as self employe in germany - also had a computer store for a period of 4 years. Now i try something new in kenya.
Experience
2003 – Present
self employed at HIPPIN-NET, Müllheim
Hardware - Technical Support - Successful Business Owner - Computer Maintenance - Desktop Computers - Laptops - Service Operations - Customer Communications - Information Technology - IT Hardware Support - Help Desk Support - Remote User Support - user management - Microsoft technologies - computer hardware - computer repairs - customer support - all-rounder - incl. 4 years of retail store
Technician at Agility Logistic AG, Bale, Switzerland
Oct. 2020-Apr. 2021 - 7 months as (part-time) employe
Nov. 2019-Sept. 2020 - 11 months on a self-employed basis.
Employee support with IT problems at the location itself as well as remotely at the other locations in Switzerland, employee accesses and accesses to IT and communication technology (landline telephones, smartphones, notebooks, peripherals, rights assignment, etc.) set up and provided, smartphones ordered and contracts for employees concluded, independent hardware ordering of notebooks and accessories, logging and setting up the hardware and software including rights assignment, RMA processing, hardware and software troubleshooting,....
Education
August 1992 – December 1995
Georg Kerschensteiner School + company "Glaskontor", Müllheim Energy electronics technician
passed
COURSES
* October 2002 – December 2002
Microsoft certified System Engineer (MCSE), GFN College
* October 2002 – December 2002
Microsoft Certified Database Administrator (MCDBA), GFN College
* October 2001 – December 2001
Certified Internet Webmaster Professional (CIW), Ditec
passed all
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