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Customer Service / Support
Ulrich Hippin

Ulrich Hippin

experienced allrounder
Nairobi, Nairobi Area


About Ulrich Hippin:

20 experience as self employe in germany - also had a computer store for a period of 4 years. Now i try something new in kenya.


 2003 – Present

self employed at HIPPIN-NET, Müllheim
Hardware - Technical Support - Successful Business Owner - Computer Maintenance - Desktop Computers - Laptops - Service Operations - Customer Communications - Information Technology - IT Hardware Support - Help Desk Support - Remote User Support - user management - Microsoft technologies - computer hardware - computer repairs - customer support - all-rounder - incl. 4 years of retail store


Technician at Agility Logistic AG, Bale, Switzerland

Oct. 2020-Apr. 2021 - 7 months as (part-time) employe

Nov. 2019-Sept. 2020 - 11 months on a self-employed basis. 

Employee support with IT problems at the location itself as well as remotely at the other locations in Switzerland, employee accesses and accesses to IT and communication technology (landline telephones, smartphones, notebooks, peripherals, rights assignment, etc.) set up and provided, smartphones ordered and contracts for employees concluded, independent hardware ordering of notebooks and accessories, logging and setting up the hardware and software including rights assignment, RMA processing, hardware and software troubleshooting,.... 


August 1992 – December 1995
   Georg Kerschensteiner School + company "Glaskontor", Müllheim Energy electronics technician


 * October 2002 – December 2002
   Microsoft certified System Engineer (MCSE), GFN College
 * October 2002 – December 2002
   Microsoft Certified Database Administrator (MCDBA), GFN College 
 * October 2001 – December 2001
   Certified Internet Webmaster Professional (CIW), Ditec 

passed all

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