About Timothy Wayne Waithaka:
Dynamic and customer-focused hospitality professional with a proven track record of providing exceptional service in the industry. Skilled mixologist and barista with in-depth knowledge of beverage preparation, inventory management, and sales optimization. Passionate about creating memorable experiences for guests and committed to delivering top-notch service. Known for my ability to thrive in fast-paced environments and build positive relationships with customers and colleagues. Proficient in multitasking, time management, and maintaining a clean and organized work environment. Seeking new opportunities to contribute my expertise and drive success in the hospitality field.
Experience
Experienced and customer-focused hospitality professional with a strong background in bartending and mixology. Proven track record of providing exceptional service and creating memorable experiences for guests. Skilled in preparing and serving a variety of drinks and cocktails, managing inventory, and optimizing sales. Known for my attention to detail, ability to thrive in fast-paced environments, and strong communication skills. Adept at building positive relationships with customers and colleagues. Experienced in event management, training and mentoring staff, and implementing efficient inventory systems. Seeking new opportunities to contribute my expertise and drive success in the hospitality industry.
Education
Diploma in Hospitality Management from Zetech University, Ruiru, Kiambu. Equipped with a comprehensive understanding of the hospitality industry, including principles of customer service, food and beverage management, and hotel operations. Developed skills in team leadership, event planning, and inventory control.
Craft Certificate in Food and Beverage Service and Sales from Railway Training Institute, South B, Nairobi. Acquired a solid foundation in food and beverage service, customer relations, and sales techniques. Gained hands-on experience in delivering superior customer service, managing inventory, and ensuring customer satisfaction.
Certificate in Professional Barista from Nairobi School of Coffee by Dormans, Tatu City. Received specialized training in coffee brewing techniques, including espresso-based beverages, latte art, and coffee bean selection. Developed a keen understanding of flavor profiles and the ability to create exceptional coffee experiences for customers.
Certificate in Professional Bartender from Nairobi Bar School, Nairobi. Attained comprehensive knowledge of bartending techniques, mixology, and beverage preparation. Acquired skills in crafting unique and profitable cocktail recipes, managing bar operations, and providing outstanding customer service.
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