About TABY GITAU:
Professional Hospital Customer care assistant
Experience
- Gather customer feedback of hospital services and products through questionnaire collection and in-patient ward visits.
- Formulate data collection tools such as questionnaires and survey tools to assess external and internal customer satisfaction.
- Compile daily reports from collected patient satisfaction questionnaires.
- Visit in-patients in the ward to address their concerns and gather feedback directly.
Education
HEALTH RECORDS AND INFORMATION TECHNOLOGY OFFICER
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