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Thika
Tabitha njeri

Tabitha njeri

professional receptionist/cashier

Customer Service / Support

Thika, Nairobi Area

Social


About Tabitha njeri:

my names are Tabitha Njeri ,married and a mother of two children 5yrs and 7months ,a first born e in a family of three,grew up i Nauru and schooled in Nakuru.i started schooling at 5years at St. peters girls, then Bahati girls high school and went to pursue my career at zetech university, besides I  have a vast experience in hospitality industry working as a cashier and receptionist as well as a storekeeper. I have an excellent   customer service ,handling complaints,querries ,inqueries etc.good in communication skills.

Experience

  • Ability to plan work, organize routine  tasks 
  • Ability to coordinate with team members 
  • Quality service delivery to clients 
  • Guest Relations & customers satisfaction 
  • Identifying emerging trends in the industry and reacting immediately
  • Developing strategies to suit organizational & personal goals 
  • Easy implementation of organizational policy and procedures 
  • Good in new staff induction and orientation process 
  • Ability to attain set targets

Education

CERTIFICATE IN BUSINESS MANAGEMENT

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