
Tabitha Kangethe
Tourism / Travel / Hospitality
Services offered
Highly organized and customer-focused professional with a background in Travel and Tourism and hands-on experience in front office operations. Skilled in managing guest check ins/check-outs, handling reservations, and providing exceptional service in fast-paced hospitality environments. Adept at using booking systems, resolving guest concerns with efficiency, and maintaining a welcoming reception area. Known for strong communication skills, attention to detail, and a polished, professional demeanor that enhances guest satisfaction and supports smooth front office operations.
Experience
Highly organized and customer-focused professional with a background in Travel and Tourism and hands-on experience in front office operations. Skilled in managing guest check-ins/check-outs, handling reservations, and providing exceptional service in fast-paced hospitality environments. Adept at using booking systems, resolving guest concerns with efficiency, and maintaining a welcoming reception area. Known for strong communication skills, attention to detail, and a polished, professional demeanor that enhances guest satisfaction and supports smooth front office operations.
Education
I have a background in Travel and Tourism Management in Mount Kenya University and have upskilled with the Virtual Assistance course with ALX Academy and Social Media Management.
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