Susan Karani

I am dedicated and results driven finance professional with experience in credit organizations adept in record managent, loan processing, marketing, reporting customer service, processing loan applications, evaluating applicant information and documentation and asking clients about their lending needs to help them achieve their financial goals. Looking for a position that will utilize my exemplary experience and skills towards business growth.

TELESALE AGENT- MOGO AUTO LTD
1.Provided pro-active, accurate, detailed, and comprehensive product presentation to clients.
2.Processed customer loan applications and ensured quick loan disbursements.
3.Generated new sales using potential and existing customer’s networks.
4.Managed all loan payments methods and prepared all loan submission documents.
5.Determined all applicable rations and metrics and set up debt payment plans.
6.Evaluated credit worthiness of customers.
Interviewed applicants to determine their financial eligibility and feasibility.
7.Generated and submitted reports to supervisor.
8.Answered questions about the phones we offered at the company (specification and prices).
9.Asked questions to comprehend customer requirements and closed sales.

INTERN - AFYA SACCO, NAIROBI 

1.Marketed Afya Sacco products.
2.Verified loan application and recovery of Loans.
3.Maintained client files and database.
4.Processed refunds and transfers.
5.Posted and retrieved data using Excel.
6.Appraised loan application and reconciliation of accounts.
7.Handled 50 calls per day to address customer inquiries and concerns.
8.Maintained an outstanding attendance record.
9.Offered friendly and efficient service to customers, handled challenging situations with ease.

Degree in Finance -Bachelor of Commerce

KCA University