SHERYL NORAH

A highly motivated and dedicated individual with nine years of experience in relationship management, possessing exceptional communication, patience, and problem-solving skills.

I am confident in collaborating with a cross-functional team and providing excellent customer service. Fluent in English, Kiswahili, and Luo, with Spanish language skills in progress.

Committed to continuous improvement and contributing to team success.

Relationship ManagerPharmasell Limited April 2015 - Present

• Manage and maintain relationships with clients and suppliers, ensuring delivery of high-quality services and products.
• Respond to customer complaints and inquiries effectively, resulting in enhanced customer satisfaction.
• Maintain a reliable and efficient supplier list to ensure repeat business.

Caterer PigeonHouse of CateringDecember 2015 - Present (weekend/public holiday work)

• Prepare and serve food, clear and clean after service.
• Perform additional duties assigned by the head chef.

• Diploma in Purchasing and Supplies Management, University of Nairobi.