About Sheila Ochieng:
With over 10 years experience in customer service,I thrive in ensuring the client is satisfied through being an effective listener and offer my assistance whenever possible if I'm not able to offer a solution to the customer then I escalate the matter to the relevant department and follow up to ensure the customer is satisfied.This also implies to my internal customers.
Experience
Dec 2022 - to date
Favour medical services
Front office Executive
Fred's ranch & Resort
August 2019 - June 2019
Executive Assistant
Icon Telesec Services Ltd
June 2007 - May 2018
Customer Service Manager
Education
I have attained a certificate in business management from Kenya institute of management as well as a certificate in Business process outsourcing from Multimedia university
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