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Sheila Ochieng

Sheila Ochieng

I provide customer service and support to people

Administrative

Nairobi, Nairobi Area

Social

1 Followers

About Sheila Ochieng:

With over 10 years experience in customer service,I thrive in ensuring the client is satisfied through being an effective listener and offer my assistance whenever possible if I'm not able to offer a solution to the customer then I escalate the matter to the relevant department and follow up to ensure the customer is satisfied.This also implies to my internal customers.

Experience

Dec 2022 - to date

Favour medical services

Front office Executive

Fred's ranch & Resort

August 2019 - June 2019

Executive Assistant

Icon Telesec Services Ltd

June 2007 - May 2018

Customer Service Manager 

Education

I have attained a certificate in business management from Kenya institute of management as well as a certificate in Business process outsourcing from Multimedia university

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