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Kasarani
Shadrack Musyoka

Shadrack Musyoka

IT Support

Technology / Internet

Kasarani, Nairobi Area

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About Shadrack Musyoka:

I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. As a graduate with one year worth of experience in IT and management, I am excellent in working with others to achieve a certain objective on time and with excellence.

Experience

  • Knowledge of computers and electronics; Troubleshooting and maintenance of such technology. 
  • Providing ICT support during different trainings within the Organization e.g. DEA Training held at the Complex block computer lab 
  • Troubleshooting printer problems (paper jams, re-installation of corrupt drivers, etc.)  Manual configuration of internet settings on student and staff laptops. 
  • Mounting corrupt network drivers on staff computers. 
  • Responding to staff and students requesting for ICT assistance 
  • Helping students and staff with the university with network related problems 
  • Troubleshooting network related problems 
  • Repairing nonfunctioning computers and laptops.
  • Mounting projectors in different ICT labs
  • Setting up sound systems in several events held in the Organization
  • Repairing nonfunctioning water dispenser

 

  • Skills in programming and knowledge on how various hardware, software and processor’s function. I came up with a Sales Order Processing system that was aimed at computerizing manual based systems involved in marketing.
  • CISCO Networking.
  • Configuring printer sharing over the network. 
  • Configuring switches 
  • Repairing Ethernet wall plates 
  • Manually assigning IP address on PCs, especially on those that are the parent PC for printer networking 

Education

  • IT Support Intern, Regional Center for Mapping of Resources for Development (RCMRD), May-November 2022.

 

  • Diploma in Business Information Technology (DBIT), KCA University, Credit, 2020 – April 2022. 

 

  • Kenya-Certificate of Secondary Education, Murang’a High School, Grade C, 2016-2019. 

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