Sarah Mwangi
Services provided: Administrative Assistants , Other Customer Experience & Tech Support
About Sarah Mwangi:
Customer Experience Specialist bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Qualified at enhancing customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Experience
My name is Sarah Nduta, I am 33 years old and very passionate about the quality of service and overall experience that customers get when interacting with a brand. I have had a fulfilling career in customer service working for a local Fintech MFS Technologies and a multinational ecommerce platform OLX.
My role gives me the opportunity to be a trusted customer advisor while still balancing the company needs.
I believe that I would be an asset to your organization as I have 6 years experience working in a fast paced call center. This has given me the ability to work under pressure and to handle different types of customers. In my role as a team lead at MFS Technologies I mastered the art of documentation as I was in charge of the call center Standard Operating procedures documentation and even came up with an escalation matrix document.
I look forward to having a chat with you to further explain how my skills can be helpful to the Flare Emergency Response team.
Education
2009-2012-Diploma in Radio Production from The Kenya Institute of Mass Communication.
Professionals who compete with Sarah
Professionals offering similar services to those of Sarah Mwangi
Professionals in the same Customer Service / Support sector as Sarah Mwangi
Professionales offering Administrative Assistants services
Professionales offering Other Customer Experience & Tech Support services
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Sarah
Jobs near Nairobi, Nairobi Area
-
Senior Investment Officer, Africa region
Found in: beBee S2 KE - 9 hours ago
World Bank Group Nairobi, Kenya Full timeThe World Bank Group (WBG) is a family of five international organizations that make leveraged loans to developing countries. It is the largest and most famous development bank in the world and is an observer at the United Nations Development Group. · Duties and Accountabilities ...
-
Welfare & Safeguarding Manager
Found in: beBee S2 KE - 3 days ago
Flexi Personnel Limited Nairobi, Kenya Full timeABOUT THE COMPANY · Flexi Personnel is a leading Kenyan based HR Consulting Firm. We specialize in providing a wide range of practical and cost-effective HR solutions for a wide range of business sectors. Our Directors bring more than 50 years combined experience in talent acquis ...
-
Sales Pre Qualification Associate at
Found in: beBee S2 KE - 3 days ago
Peach Tech Nairobi, Kenya Full timeAt Peach, we believe cars are more than their component parts - they're a gateway to the experiences, relationships, and opportunities that make life worth living. Our aim is to build Africa's first full-stack automotive service, spanning all aspects of car ownership and delighti ...