samuel muraguri
Services provided: Audio Visual Technician , Water Heater Installation , Hotel Housekeepers
About samuel muraguri:
Technical engineer seeking to use proven skills in engineering, project management, customer experience, teamwork, Creativity and Problem-Solving to advance services excellence in a company. Reliable knowledge due to professional experience working in engineering and business field. Knowledge in industrial health & safety techniques. Fast learner passionate to learn.
Experience
1)SITE ELECTRICAL AND ELECTRONICS ENGINEERING TECHNICIAN. NAIROBI, KENYA.
PAYTECH LTD. NOVEMBER 2021-CURRENT.
Works with 50-200 employees in installation, inspection and maintenance of smart parking and automated fare collection solutions devices. This includes CCTV/APS /server’s/access controller’s/ LAN devices. Help desk support at the POS systems- applications/printing /computer systems.
Skills attained and key achievements.
Exceeds company standards by sustaining a 95% performance-to-goals rating across all KPIs. Perform tasks with minimal supervision. Increase on production quality, measured by 32% less defects, 25% less customer complaints, and 30% less rework on all projects. Executing daily engineering activities, including working with teams to implement the processes and layouts.
- Led technicians in a project that won 1st place at the company technicians competition. The ability to work under pressure by completing targets and excellent time management skills from handling multiple tight deadlines. I Was a key speaker at the company 2022 technician’s fair presentation. Pursed independent studies on engineering projects like automation.
2) APPRENTICE ELECTRICAL/ELECTRONICS TECHNICIAN. NAIROBI, KENYA.
BLAZE TECH ENGINEERING WORKSHOP. APRIL 2021-OCTOMBER 2021.
Worked with 5-10 licensed technicians in repair, and testing consumer electronics and electrical installations. Sale of consumer electrical and electronics systems e.g. phones, Laptops.
Key Achievements and skills attained.
•Maintained customer retention rate at 75% and placed an average of 40+/week orders from customers, above shop average. Boosted new customer Net Promoter Score scores by 10%. Implemented customer service process reducing refund requests by 12%. in-depth analyses for business optimization projects boosting revenue by 11.8%.
•Improved workshop management boosted production efficiency by 35%. Completed client projects including small consulting and research jobs. Assisted with design of simple installations, understand and updating domestic electrical wiring schematics. Submitted installation quotations for over 10 contracts within 3 months hence successful contract with over 80%.
3)SITE ENGINEERING ATTACHEE. ENGINEER DEPOT-NYANDARUA, KENYA.
KENYA POWER AND LIGHTING COMPANY. JANUARY 2021-MARCH 2021.
Worked with 150-400 employees in design, repair, testing, maintenance, installation and inspection of power lines- (HT and LV) and substation devices. Devices includes TX (up to 3500kva), energy meters, streetlight controllers, SCADA, VFD, CT, and PT. Billing and monitor materials and tools. Taking customers work requests at the help desk.
Skills attained and key achievements.
- Update FDS, DCS and InCMS software’s data design of LV and HT power lines (33kv, 11kv, 240v). I was able to develop and incorporate a project management strategy that aided in cutting creating bill of materials for procurement costs by 10%, making the whole procedure considerably simpler and shorter. Earned a 97% customer satisfaction rating on anonymous client surveys.
- Understand and implement engineering installation drawings. Communicate with customers/survey in a professional manner, answering all questions and concerns to the best of my ability. Complete target projects within strict timeframes and allowed budgets. Proposed effective teamwork by appointing team leader daily.
Education
SEPTEMBER 2016-JULY 2021. THE TECHNICAL UNIVERSITY OF KENYA(TUK).
BACHELOR OF TECHNOLOGY (ELECTRICAL AND ELECTRONICS ENGINEERING), (11 SEMESTERS).
- Accredited by Kenya Engineering Technology Registration Board (KETRB).
- Attained second class (upper division).
Professionals who compete with samuel
Professionals offering similar services to those of samuel muraguri
Professionals in the same Engineering / Architecture sector as samuel muraguri
Professionales offering Audio Visual Technician services
Professionales offering Water Heater Installation services
Professionales offering Hotel Housekeepers services
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called samuel
Jobs near Nairobi, Nairobi Area
-
Roving Service Mapping Officer
Found in: beBee S2 KE - 2 days ago
International Rescue Committee Nairobi, Kenya Full timeABOUT THE COMPANY · The International Rescue Committee responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the ...
-
Sales Manager
Found in: beBee S2 KE - 4 days ago
The Cigna Group Nairobi, Kenya OTHERWhat would a typical day look like? · As a Head of sales you own your region, develop your strategy and execute this. For this role the region is defined as East-Africa. You can imagine, two days hardly ever look the same. A typical day might include the following: · Building rel ...
-
spray supervisor
Found in: beBee S2 KE - 1 week ago
Sotik Tea Companies Nairobi, Kenya Full timeJOB TITLE SPRAY SUPERVISOR · DEPT HORTICULTURE · JOB SUMMARY. · The employee shall perform duties and responsibility of Spray supervision, which will be delegated to him /her by line manager. · The position is based on performance with the main deliverables Identified as: · • Ens ...