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Rachael Wanyanga

Rachael Wanyanga

Virtual Assistant

Customer Service / Support

Nairobi, Nairobi Area
(0)

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About Rachael Wanyanga:

I am a Virtual Assistant based in Nairobi, Kenya. I am fluent in English (written and verbal), computer literate- including using Microsoft office word, excel, email and power point. I am flexible to work for forty (40) hours per week(Monday-Friday). I have a typing speed of  forty plus (40+) words per minute. I am highly motivated, career-focused professional.

Experience

  • Responding to customers queries on live chart.
  • Replying to customers by email
  • Answering phone calls from customers
  • Finding solutions to customers problems
  • Communicating with team members to ensure the best possible customer service for each client
  • Virtual support
  • Ticketing

Education

  • Virtual Assistant
  • Higher Diploma
  • Computer applications-Microsoft office(Word, Excel, Power point, E-mail)

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