About Rachael Wanyanga:
I am a Virtual Assistant based in Nairobi, Kenya. I am fluent in English (written and verbal), computer literate- including using Microsoft office word, excel, email and power point. I am flexible to work for forty (40) hours per week(Monday-Friday). I have a typing speed of forty plus (40+) words per minute. I am highly motivated, career-focused professional.
Experience
- Responding to customers queries on live chart.
- Replying to customers by email
- Answering phone calls from customers
- Finding solutions to customers problems
- Communicating with team members to ensure the best possible customer service for each client
- Virtual support
- Ticketing
Education
- Virtual Assistant
- Higher Diploma
- Computer applications-Microsoft office(Word, Excel, Power point, E-mail)
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