philomena mbugua

 I am am an energetic , ambitious person who has developed a mature and responsible approach to any task that I undertake, or situations that I am presented with. As a graduate with four years experience in the customer service industry, I am excellent in working with others to achieve a certain objective on time and with excellence

I am a professional Customer Service Representative with over four years of experience in handling multi-national client that were coming through our establishment. My unique professional experience stems from year of providing excellent customer support, creative problem solving and building customer loyalty

This Food and Beverage Service and Sales certificate program at Kenya Utalii College is a two and half year program covering all aspects of customer service operation and also the food and beverage supervisory skills .In addition to the theoretical learning, the course entails intensive practical training at the demonstration restaurant at the institution