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philly Osikeh

philly Osikeh

Customer Service Executive

Customer Service / Support

Westlands, Nairobi Area

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About philly Osikeh:

I am a professional qualified customer service executive .I am a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humor. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.

Experience

I am a  professional customer service agent,  I Manage  calls in an efficient and timely manner and also handle  customer concerns, give solutions and Respond to customer complaints.

I also Act as a mediator between the customer and the business by escalating any pending issues with either field service/ credit control departments or any other departments for that matter.

Education

I did Bachelor of Arts majored in Sociology and Gender and Development studies.

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