peter KARANJA
Administrative
Services offered
I've developed excellent communication and problem-solving skills, and I'm excited to bring these skills to a new role in a different industry. Throughout my customer service career, I've learned how to effectively communicate with people from all walks of life.
Experience
- Communicate with all new and old customer to resolve any complaint raised
- Maintain and update data records for customers
- answer customer phone calls and emails, responding to customers' questions and concerns
- Schedule and maintain customer calendar
- Collect prompt and accurate customer feedback.
- Coordinate training sessions on how to handle customers
- Registering of incoming and outgoing correspondence
- Filling and record keeping
Education
diploma in computer application
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