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peter KARANJA

peter KARANJA

customer service representative

Services provided: Customer Service Representatives

Administrative

Thika, Nairobi Area
KSh250 / hour
Approximate rate

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About peter KARANJA:

I've developed excellent communication and problem-solving skills, and I'm excited to bring these skills to a new role in a different industry. Throughout my customer service career, I've learned how to effectively communicate with people from all walks of life.

Experience

 

  • Communicate with all new and old customer to resolve any complaint raised
  • Maintain and update data records for customers 
  • answer customer phone calls and emails, responding to customers' questions and concerns
  • Schedule and maintain customer calendar
  • Collect prompt and accurate customer feedback. 
  • Coordinate training sessions on how to handle customers
  • Registering of incoming and outgoing correspondence
  • Filling and record keeping

Education

diploma in computer application

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