
Peggy Ong'ayo
Customer Service / Support
About Peggy Ong'ayo:
Am an experienced and well-presented applicant with a Diploma in Hospitality and Hotel Management from Moi University and a Degree in Psychology and Counselling from Daystar University. Fluent in English, Swahili and a proven track record in Counselling Psychology, Administration/Front Office, Secretarial, and Customer care operations . Skilled in communication, telephone etiquette, problem solving, time management and active listening. Accomplished in organizing meetings and Administrative support.
I am a dedicated team player with good interpersonal skills and ability to maintain effective working relations within intercultural/ethnic environments and also create a safe space within the mental health sector and its environments. I have a fine problem solving ability and ability to apply good judgement in context of different assignments.
Experience
Counsellor at Amani Counselling Centre: November 2024- To date.
Counselling Psychologist at Kijiji cha Upendo Children’s Project- (Attachment/Volunteer)- 12th/02/2024 – 19th /11/2024
Counselling Psychologist at Mathari Mental Hospital
(Attachment)- 05/02/2024- 5/05/2024
Administrative Assistant /Tours and Travel Customer care at African Touch Safaris-08/02/2016 – 30/04/2020
Secretary at Impulse Promotions Ltd-01/11/2013 – 03/02/2016
Education
2024 September – Current Student.
Daystar University.
Masters in Clinical Psychology.
2021 January – 2024 May.
Daystar University
Bachelor of Arts in Psychology and Counselling(Major)
Social Work(Minor)
2009 January - 2011 August
Moi University
Diploma in Hotel and Restaurant Management
2009 March - 2009 July
Wantech Computer College
Certificate in Information Technology
2005 - 2008
Ahero Girls’ High School
Kenya Certificate of Secondary Education (KCSE)
1993 - 2002
Nairobi River Primary School
Kenya Certificate of Primary Education (KCPE)
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