Ombima Were

My name is Ombima Titus an ICT support officer with experience in full stack web development. I am a good listener so I quickly understand the assignment and work under minimal supervision. I am hardworking and I always enjoy working extra hours if it means more productivity. I am a team player and when am not working, I usually enjoy practising my communication skills by connecting with my colleagues. My problem-solving experience usually helps me better understand what the client wants, just by seeing the situation from their point of view. 

July 2021 to October 2021 

Technical Support Intern at City Hall Annex, Nairobi 

• Maintaining computer hardware and software systems. 
• Resolving technical issues concerning customers’ accounts or company software infrastructure. 
• Support computer software integration by diagnosing and troubleshooting technical issues.
• Actively maintain, update and monitor all computer networks. 
• Organize and file documentation pertaining to warranties and instructional guides for computer hardware. 
• Maintain a working log detailed all required system updates with the date of completion. 

I also esteem myself for great interpersonal and organizational skills with regards to socializing and interacting with people. 

• Ability to work independently under minimal supervision. 
• Punctual and keen on detail and duties. 
• Dynamic, diligent and goal oriented. 
• Ability to learn aggressively and to adapt fast in new environments. 
• Good verbal and communication skills. 
• Good report writing skills. 
• Ability to cope with challenges. 
• Good leadership skills. 

2017 - 2021 

Karatina University 

Bachelor of Science in Information Technology (Second Class Honors, Upper Division)