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Ruiru
Njeri Ndichu

Njeri Ndichu

Customer service agent

Customer Service / Support

Ruiru

Social

About Njeri Ndichu:

I am a communication expert currently in my 5th month in customer service. A journalist and a Public Relations consultant. Actress and dancer.

 

Experience

CCI-Kenya (Lemonade Car Team)
(August 2023 – January 5th, 2025)

  • Handled customer inquiries, complaints, and support via phone, email, and chat.
  • Provided accurate and timely solutions to customers while ensuring high levels of satisfaction.
  • Maintained detailed records of customer interactions and feedback to improve service delivery.

Ensured quality was achieved to the standard of the campaign during customer interactions

Education

  • Technical University of Kenya
    Bachelor of Technology in Journalism and Mass Communication
    (September 2021 – Present)

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