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Nicole awiti

Nicole awiti

Customer service representative

Customer Service / Support

Nairobi, Nairobi Area

Social

About Nicole awiti:

Self-driven 

Work under high pressure

Work under no supervision

Dependable 

Wise

Experience

I have worked at Call Center International (CCI KENYA)

I bring a comprehensive set of skills that I believe will be valuable tola company . In my Customer Service Representative role, I honed my abilities in inbound call handling and building rapport, providing a firm foundation for the Customer Service Representative position. My decision-making, people-centric nature, and compassion have afforded me excellent problem-solving skills.

I am excited to contribute my talents and proficiency in time-management toward your team efforts. As an engaging communicator with a proven track record in customer service, my focus on building strong professional relationships has been a beneficial asset throughout my career. 

Education

  • International Computer Driving Licence (ICDL)  at  Institute of Advanced Technology ( IAT)this boosts my computer proficiency 
  • Travel Agency Techniques ( TAT) at the Utalii College.helps me with customer service in general.eg customer satisfaction and Customer experience 

 

 

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