
Nicole awiti
Customer Service / Support
About Nicole awiti:
Self-driven
Work under high pressure
Work under no supervision
Dependable
Wise
Experience
I have worked at Call Center International (CCI KENYA)
I bring a comprehensive set of skills that I believe will be valuable tola company . In my Customer Service Representative role, I honed my abilities in inbound call handling and building rapport, providing a firm foundation for the Customer Service Representative position. My decision-making, people-centric nature, and compassion have afforded me excellent problem-solving skills.
I am excited to contribute my talents and proficiency in time-management toward your team efforts. As an engaging communicator with a proven track record in customer service, my focus on building strong professional relationships has been a beneficial asset throughout my career.
Education
- International Computer Driving Licence (ICDL) at Institute of Advanced Technology ( IAT)this boosts my computer proficiency
- Travel Agency Techniques ( TAT) at the Utalii College.helps me with customer service in general.eg customer satisfaction and Customer experience
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