Nelson Kipleting

I have three years’ experience in IT support, Hardware and Software solutions, Networking, Systems and Cyber Security, Database and Server administration and Cloud Computing with AWS. I am highly regarded for my communication, analytical, leadership skills and I have demonstrated highest levels of commitment to my work and ensured all my duties have been carried out with effectiveness, precision and on time. I look forward to gaining experience and learn new skills in the Data Science, Machine Learning and Cloud Computing field by working with a dynamic team of individuals.

Employment History

January 2022 – To date -Data & SystemsAdministrator – Sintel Security Print Solution Ltd- Thika-Kenya.

Main duties

1. Implementing systems,standard operating procedures and corporate governance framework for ISO 27001 (Information System Security), ISO 14298:2022 (Management of security printingprocesses) ISO 14001 (Environmental management), GSMA SAS, PCI amongst other certifications.
2. Set up of the IT Infrastructure and network of the first Kenyan sim card producing plant for Sintel Security Print Solutions Limited
3. Overall management of systems, servers, stakeholders, objectives, goals as assistantData and Systems administrator.
4. Provided on-sitethird level supportfor infrastructure relatedissues.
5. Worked extensively within the corporate Active Directory and Group policyenvironment, performing resource provisioning and troubleshooting.
6. Administered VMware vSphere environment, including two cluster-based implementations.
7. Maintenance of Cisco, DLink, TPLink and Ubiquiti networkingproducts in production environments throughout the corporate infrastructure.
8. Installed and SupportedFortigate firewall to provide cost effective security.
9. User administration (setup and maintaining active directory user accounts).
10. Performing all system maintenance.
11. SFTP administration.
12. Arrange & repair hardwarein occasion of failure.
13. Monitor systemperformance & createreports.
14. Convert client data to machine (printer)formats- This includesCheques data, scratch card data, Sim card/GSM data and EMV/Smart card data.
15. Patching firmware and software.
16. Implement the policies for the use of the computer system and network
17. Setup security policies for users.
18. Enforce password policy and identity management.
19. Database administration.
20. EMV key custodian.
21. Process EMV data as transport key Security office.

2021 April to 31 December 2021 –Assistant Data & Systems Administrator Sintel Security Print SolutionLtd- Thika-Kenya.

Main duties

1. Assist in performing hardware and softwareinstallation procedures.
2. Perform softwareconfiguration on computers and laptops
3. Provide    support    in    diagnosing    hardware    and    software    issues    and troubleshooting activities
4. Lay cables and wires for networks and ensure that they are in good working
    order.
5. Assist in handling data migration & conversion.
6. Document all processes in reference manualsfor training and guidance.
7. Take user support requestsand take measuresto fulfill requests.
8. Assist in hardware and software inventory management.
9. Handle periodicmaintenance of hardwareand software.
10. Troubleshoot equipment such as printers and scanners and other peripherals.
11. Participate in the development of software applications.
12. Take telephone calls from users and attemptto assist them with theirinformation technology questions and problems.
13. Handle IT-related documentation and make sure that all IT suppliesare available.
14. Assist in gathering user requirements and developing appropriate reports for IT professionals.
15. Provide users with ongoing assistance in their information technology problems.
16. Coordinate vendors for the acquisition of equipment and software.
17. Provide supportin setting up end-user trainingactivities.
18. Handle infrastructure administration activities such as server and storage capacity handling and directory services management
19. Develop incident responseprocedures and assistwith business intelligence development activities.

2021 Jan – March 2022 -System Administrator/Computer Studies Teacher -St. John the ApostleHigh School-Chemuswa

Main duties

1. Taking care of all the computers, networking and printers in school.
2. Taking care of the computer laboratory.
3. Updating the school databasefrom time time.
4. Enrolling new students and registering in the NEMISdatabase.
5. Registering studentsfor KNEC Examinations.
6. Assisting teachers in preparation of learning aids such as preparing Powerpoint for presentations.
7. Uploading TPAD for all teachers.
8. Managing the school examinations and Finance management system.

2019 May-2019 August              ICT Attachee                                Nandi county Government – Cheptarit Vocational Training Institute

Main dutiesperformed

1. Perform routine maintenance of all ICT equipments in the department
2. Installation and configuration of all the hardware and required softwareto all new ICT equipment procured by the department.
3. Support the departmental Information management systems.
4. Assisting the helpdesk team in troubleshooting and solving communication

Employment History

January 2022 – To date -Data & SystemsAdministrator – Sintel Security Print Solution Ltd- Thika-Kenya.

Main duties

1. Implementing systems,standard operating procedures and corporate governance framework for ISO 27001 (Information System Security), ISO 14298:2022 (Management of security printingprocesses) ISO 14001 (Environmental management), GSMA SAS, PCI amongst other certifications.
2. Set up of the IT Infrastructure and network of the first Kenyan sim card producing plant for Sintel Security Print Solutions Limited
3. Overall management of systems, servers, stakeholders, objectives, goals as assistantData and Systems administrator.
4. Provided on-sitethird level supportfor infrastructure relatedissues.
5. Worked extensively within the corporate Active Directory and Group policyenvironment, performing resource provisioning and troubleshooting.
6. Administered VMware vSphere environment, including two cluster-based implementations.
7. Maintenance of Cisco, DLink, TPLink and Ubiquiti networkingproducts in production environments throughout the corporate infrastructure.
8. Installed and SupportedFortigate firewall to provide cost effective security.
9. User administration (setup and maintaining active directory user accounts).
10. Performing all system maintenance.
11. SFTP administration.
12. Arrange & repair hardwarein occasion of failure.
13. Monitor systemperformance & createreports.
14. Convert client data to machine (printer)formats- This includesCheques data, scratch card data, Sim card/GSM data and EMV/Smart card data.
15. Patching firmware and software.
16. Implement the policies for the use of the computer system and network
17. Setup security policies for users.
18. Enforce password policy and identity management.
19. Database administration.
20. EMV key custodian.
21. Process EMV data as transport key Security office.

2021 April to 31 December 2021 –Assistant Data & Systems Administrator Sintel Security Print SolutionLtd- Thika-Kenya.

Main duties

1. Assist in performing hardware and softwareinstallation procedures.
2. Perform softwareconfiguration on computers and laptops
3. Provide    support    in    diagnosing    hardware    and    software    issues    and troubleshooting activities
4. Lay cables and wires for networks and ensure that they are in good working
    order.
5. Assist in handling data migration & conversion.
6. Document all processes in reference manualsfor training and guidance.
7. Take user support requestsand take measuresto fulfill requests.
8. Assist in hardware and software inventory management.
9. Handle periodicmaintenance of hardwareand software.
10. Troubleshoot equipment such as printers and scanners and other peripherals.
11. Participate in the development of software applications.
12. Take telephone calls from users and attemptto assist them with theirinformation technology questions and problems.
13. Handle IT-related documentation and make sure that all IT suppliesare available.
14. Assist in gathering user requirements and developing appropriate reports for IT professionals.
15. Provide users with ongoing assistance in their information technology problems.
16. Coordinate vendors for the acquisition of equipment and software.
17. Provide supportin setting up end-user trainingactivities.
18. Handle infrastructure administration activities such as server and storage capacity handling and directory services management
19. Develop incident responseprocedures and assistwith business intelligence development activities.

2021 Jan – March 2022 -System Administrator/Computer Studies Teacher -St. John the ApostleHigh School-Chemuswa

Main duties

1. Taking care of all the computers, networking and printers in school.
2. Taking care of the computer laboratory.
3. Updating the school databasefrom time time.
4. Enrolling new students and registering in the NEMISdatabase.
5. Registering studentsfor KNEC Examinations.
6. Assisting teachers in preparation of learning aids such as preparing Powerpoint for presentations.
7. Uploading TPAD for all teachers.
8. Managing the school examinations and Finance management system.

2019 May-2019 August              ICT Attachee                                Nandi county Government – Cheptarit Vocational Training Institute

Main dutiesperformed

1. Perform routine maintenance of all ICT equipments in the department
2. Installation and configuration of all the hardware and required softwareto all new ICT equipment procured by the department.
3. Support the departmental Information management systems.
4. Assisting the helpdesk team in troubleshooting and solving communication