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Westlands
Naomi Kamau

Naomi Kamau

CUSTOMER SERVICE REPRESENTATIVE

Customer Service / Support

Westlands, Nairobi Area

Social

Services offered

  • I have two years’ customer service experience which has cultivated in me strong customer service skills.
  • Excellent communication skills in both English and Kiswahili, analytical ability and troubleshooting skills which have enabled me to offer First Class Service to customers
  • In various capacities, I have practically been able to propose new ideas, settle disputes at the work place in an amicable manner and build great working relationships with my colleagues.

I have been able to work and deliver quality through pressure and with no supervision. 

Customer service representative
Customer experience executive
Approximate rate: KSh 500 per hour

Experience

 
  1. Safaricom Investment Cooperative(SIC) 

          Customer Experience Executive

           April 2021 – To date

  1.  

Education

EDUCATION:

Bachelor of Co-operative Business

 

 Diploma in Co-operative Management

 

International Certificate of Digital Literacy(ICDL)

 

 

Kenya Certificate of Secondary education

 

  • Graduated in March 2022 – Marketing Option.
  • The Co-operative University of Kenya.

 

  • Graduated in December 2018.
  • The Co-operative University of Kenya.

 

 

  • Gained skills in online essentials, spreadsheet, using databases and presentations.
  • Hemland College.

 

 

 

  • Kahuhia Girls High school.

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