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Mwaniki Norin

Mwaniki Norin

Customer service representative

Services provided: Email, Phone & Chat Support , Bash , Customer Onboarding , Call Centers / Telemarketing , Administrative & Secretarial

Customer Service / Support

Nairobi, Nairobi Area
$3 / hour
Approximate rate

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About Mwaniki Norin:

Hello, my name is Norin, and I'm excited to share a bit more about myself. My career journey has been centred around delivering exceptional customer service, a passion I've cultivated during my time as a Customer Service Representative at JetBlue Airways. I believe that strong communication skills are the foundation of any successful customer service interaction, and I've consistently demonstrated this in my role. Beyond that, empathy is a driving force in my approach to customer care, as I understand the importance of connecting with customers on a personal level. My track record speaks to my ability to not just meet but exceed KPI targets consistently. I'm not just someone who does the job, I'm someone who thrives on the challenges and opportunities within this field. I'm excited about the prospect of bringing my skills and experiences to your team, and I'm confident that my dedication to providing top-notch service will make a valuable contribution to your company.

Experience

Seasoned customer service representative skilled in handling international client interactions. Accomplished receptionist with expertise in managing front desk responsibilities for a professional photography studio. Proficient in communication, problem-solving, and adept at multitasking in fast-paced environments.

Education

Trained customer  service representative 

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