Mwaniki Norin

Hello, my name is Norin, and I'm excited to share a bit more about myself. My career journey has been centred around delivering exceptional customer service, a passion I've cultivated during my time as a Customer Service Representative at JetBlue Airways. I believe that strong communication skills are the foundation of any successful customer service interaction, and I've consistently demonstrated this in my role. Beyond that, empathy is a driving force in my approach to customer care, as I understand the importance of connecting with customers on a personal level. My track record speaks to my ability to not just meet but exceed KPI targets consistently. I'm not just someone who does the job, I'm someone who thrives on the challenges and opportunities within this field. I'm excited about the prospect of bringing my skills and experiences to your team, and I'm confident that my dedication to providing top-notch service will make a valuable contribution to your company.