Mumo Felix

JOB TITLE: ICT PART TIME TUTOR.

South Eastern Kenya University - Kitui (September 2022 – Present)

Duties and Responsibilities.

Tutoring ICT Classes, Examination Setting, Marking and guiding students in their academic processes.

JOB TITLE: IT TRAINER / GENERAL HOD THIKA ROAD CAMPUS.

KIPS Technical College -Nairobi (May 2019 – Present)

Duties and Responsibilities.

• Addressing student Issues in all Departments at Thika Road Campus. 
• Preparing Notes & Examinations both online & offline.   
• Administration of Exams both Internal & external. (KNEC).   
• Supervising KNEC ICT projects and marking.   
• Training Diploma & Certificate students on ICT Courses.   
• Organizing student departmental meeting to address their concerns.
• Organizing student departmental meeting to address their concerns. 
•   Organizing Academic trips for students.
• Information Dissemination to students from higher offices through Memos, Text messages and Notices.

JOB TITLE: IT SUPPORT OFFICER.

KIPS Technical College -Nairobi (May 2019 – Present). 

Duties and Responsibilities.

• Regularly updating of computer software for company staff   
• Assist the IT HOD in managing all IT hardware of the organization (installation, set up and maintenance.   
• Assisting in managing all systems and software packages   
• Planning for upgrades and software changes to increase efficiency 
• In charge of domain and corporate email registration as was required by the company.   
• User training for new Institutional ERP systems. Eg. Distance learning system.   
• ICT Infrastructure maintenance and inventory management for all ICT resources.   
• Maintenance of Service Level Agreements with Internet Service Providers in the institution.   
• Ensuring proper back up and contingency planning for the college systems.   
• Creation of Security policies and ensuring strict adherence to the same.   
• WIFI installation and password management.   
• Printer and other hardware troubleshooting and maintenance. 

Job Title: IT Intern

Duties and Responsibilities 

• Assisting in the installation, updating and maintenance of antivirus and software updates
• Assisting in computer repairs and troubleshooting
• Network installation and maintenance.   
• ICT Stock take and management. 
• ERP Management & Intake setting and launching.   
• Managing and directing members of staff on any, IT related issues. 

• 2022 – Date: MBA. Master’s Degree in Management Information Systems. Kenyatta University.
• 2021 – 2022: Certificate in Graphic Design (Corel Draw). Kips Technical College – Nairobi.
• 2015 -2019: Bachelor of Science in Information Technology – South Eastern Kenya University. Awarded Second Class Upper Division.