Mudenyo Mwaniga
Customer Service / Support
About Mudenyo Mwaniga:
I am a dedicated and organized professional with 2 years of experience in office administration and 4 years of experience in customer service. I excel at managing schedules, handling customer inquiries, and ensuring smooth office operations. I am motivated by problem-solving and delivering excellent service. I thrive in dynamic environments and am eager to contribute my skills to help achieve team success.
Experience
With over 5 years of experience in customer care, hospitality, and technical support, I bring a versatile skill set to the table. I've held roles as a customer service representative and receptionist at Alwen Networks, a team leader at Ray Keep Collections, and a field support agent at Apollo Agriculture. I am skilled in managing client inquiries, team leadership, hospitality management, and technical troubleshooting, with fluency in English, Spanish, and intermediate German.
Education
I hold a certificate in Food and Beverage Production from Kabete National Polytechnic, where I developed a strong foundation in customer service, food and beverage management, and hospitality operations. This background supports my expertise in customer interactions and office management.
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