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Nairobi
Mourine Atieno

Mourine Atieno

Customer care representative

Banking / Loans

Nairobi, Nairobi Area

Social


About Mourine Atieno:

I am a resourceful procurement and Supplies management professional with a diploma
in Procurement and supplies Management from Zetech university. I have 4 years of
experience by way of industrial attachment, employment and I can comfortably control
credits and process local purchase order, issue stock, evaluate tender reports, manage
asset register and disposal, do warehousing, inventory and stock control procedures as
well customer care duties having worked as credit control assistant (Debt collector
customer care) for Okash, O-pesa and Flashpesa 2019-2022 and recently customer care
at ISOS Experience for Airtel. I am Seeking a suitable position where I can grow my
technical skills to improve the organization’s efficiency. I believe in growth and new
opportunities in my cadre. I am a team player, results-oriented individual pegged on
total quality delivery towards customer satisfaction.

Experience

Calling clients to repay loans
• Updating the system
• Rescheduling loans
• Negotiation with clients on loans
• To meet customers satisfaction
• To create good market position to the company
• To ensure that the customers are given the right feedback
• To ensure that the company meets its objectives
• Data entry
• Management and Balancing stock cards
• Monthly reports on debt collection
• Records keeping
• Performing other duties as assigned by the management

Education

Diploma in Supply chain and purchasing management– Zetech University, May 2015-2017
Certificate in Supply and chain management- Zetech university 2014-2015
ICT- Computer applications, 2014
Kenya Certificate of Secondary Education, Imbale Secondary School, 2013

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