beBee background
Professionals
>
Nairobi
Mercy Anyona

Mercy Anyona

Customer service representative

Customer Service / Support

Nairobi, Nairobi Area

Social


About Mercy Anyona:

I am a passionate customer service professional with 3 years of experience.  I have worked for Majorel Kenya and CCI Kenya. 

Experience

Dear Hiring Manager,

I am Mercy Anyona currently working at Majorel Kenya Limited. I am currently working for Zalando, an online shopping platform. Am currently handling the German market. I handle calls emails and chats in regard to clients orders and all the challenges that might arise during shopping and shipping of goods . 

 I was previously at CCI Kenya where i was  working for Mshwari campaign, an NCBA bank product. I am writing to express my interest to join your organisation as a customer service  representative.

I  worked with CCI Kenya for one year and two months and during this period I managed to be the top performer and even managed to be the top converter six times consecutively with a very high collection against my allocation while working in the collection department. This made me stand out from my fellow agents and I have received several awards for being an outstanding performer. 

Education

Bsc Population Health from Kenyatta university with Second class Upper 

Professionals in the same Customer Service / Support sector as Mercy Anyona

Professionals from different sectors near Nairobi, Nairobi Area

Other users who are called Mercy

Jobs near Nairobi, Nairobi Area

  • Work in company

    German Bilingual Customer Service Representative

    SmartServe Global Outsource

    Company Description · SmartServe Global specializes in connecting businesses with innovative global talent solutions. Through expert recruitment and talent integration services, the company ensures clients can strengthen their workforce. By leveraging cutting-edge technology, Sma ...

    Nairobi

    4 days ago

  • Work in company

    Customer Service Representative

    The Cigna Group

    The job profile for this position is Customer Service Representative. · ...

    Nairobi

    1 month ago

  • We're looking for a Coprime Sales Representative to open, maintain, and grow SaaS service engagements within CSS; driving participation in customer events, · handling and qualifying leads, · and developing and closing services business.Identify and prioritise new opportunities, · ...

    Nairobi

    1 week ago