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melody Ayuma

melody Ayuma

Customer service officer

Customer Service / Support

Kariobangi, Nairobi Area

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About melody Ayuma :

Results driven and dedicated customer service officer with More than four years of experience.

A customer focused professional known for taking complete ownership of the customer service function.effective communicator skilled at resolving conflict while remaining dedicated to providing reliable and friendly service without ever compromising the reputation of the employer.

Experience

1.Customer Experience officer -Musoni Microfinance ltd -(2years.)

2.Customer service officer -Musoni Microfinance ltd -(2years).

3.office Assistant -Musoni Microfinance ltd (One year).
4.Staff welfare resprentative at the branch level- Musoni microfinance ltd (3years)
5.First aid at work -Musoni Microfinance ltd (3 years).

Education

2019 – 2023]
[Diploma in business management] [KCA
university
GPA points
3.2points.
2015– 2016]
[Certificate in computer course ] E-LINK
computer College
Grade achieved: [Distinction]
[2011– 2014]
[KCSE] Wangulu High school
Grade achieved: (C plain)
2002-2010
KCPE
Grade achieved
(318marks )
Chatamilu Primary school

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