Mbugua Dennis

I have several years of experience in customer service, technical troubleshooting, and online support. My background includes working as a bank agent, where I developed strong communication and client management skills, and managing a cyber café, where I handled technical issues and supported customers with IT needs. I also have expertise in data entry and typesetting, ensuring accuracy and attention to detail. I combine reliability, problem-solving, and clear communication to deliver excellent results for clients in remote roles such as customer support, technical assistance, and virtual administration

I hold a background in electronics and technical training, which has strengthened my troubleshooting and problem-solving skills. In addition, I have practical experience with IT systems and office software gained through managing a cyber café and working in administrative roles. This mix of technical knowledge and hands-on experience supports my ability to provide accurate data entry, dependable technical support, and professional customer service in online environments.