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Maureen Mukami

Maureen Mukami

Experienced Customer Service Representative

Tourism / Travel / Hospitality

Nairobi, Nairobi Area

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About Maureen Mukami:

I yearn to continuously learn and achieve results marked with quality data and experiences.

I am a skilled front desk agent with extensive experience in the customer service department. I  can handle multi-line phone systems, operate front-office software competently, and I advocate for sustainable practices. My experience in the corporate world has enabled me to learn and understand how to incorporate customer-centric approaches in operations.

I am a diligent, patient, presentable fast learner with an outgoing personality and excellent communication and interpersonal skills. I value professionalism in handling affairs, high-quality client service, and a passionate result-oriented attitude. Generally, I am passionate about ensuring clients have a remarkable experience and they get value for their money.

Experience

Customer Service Representative - Simbisa Brands, 2020 

Front Desk Receptionist - Daiichi Hotels, 2019

NARIGP Data Collection Enumetaror - 2019

Tour and Travel Consultant Intern - Wecam Safaris, 2018

Education

Dedan Kimathi University of Technology 

Bsc. Sustainable Tourism and Hospitality management 

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