Maureen Kuria

As an accomplished professional with more than 8 years of experience maximizing
customer satisfaction through exceptional customer service, I possess a breadth of knowledge
and talents that will allow me to contribute toward your success through this role. With more than eight years’ experience as a Bank Officer, I am adept in customer service, sales, and financial planning. Moreover, while my on-the-job experience has afforded me a well- rounded skill set, including first-rate time management and interpersonal abilities, I excel at:
Developing and implementing key policies and procedures in customer service departments to
boost productivity and enhance team morale. Earning a reputation for swiftly identifying and resolving potential customer-facing problems
and discrepancies, leading to a significant boost in customer satisfaction and loyalty. Successfully ensuring top-flight customer service and satisfaction while driving staff training
and development and team motivation. Establishing solid and trusting relationships through exceptional communication and
interpersonal skills. Please review my attached resume for additional details regarding my expertise and career
achievements. I will follow up to request an appointment to discuss how my experience and
background meet your needs. Thank you for your time and consideration. 

Yours sincerely,

Maureen wangari kuria 

8 years of experience in customer service.I delight in offering the best customer service.As a customer well served will ensure we get a repeat business,as well as referrals.

Bachelor in Business information technology.Am well versed in Microsoft word.Also the knowledge in information technology keeps me a verse with all the technologies in use in the modern office environments.