Marvin Kamau

I have gained practical experience in IT support, infrastructure management, and customer service across various roles. My background includes troubleshooting hardware and software issues, managing network systems, and implementing IT policies. I have also provided remote customer support, improving efficiency and customer satisfaction through streamlined processes. Additionally, my experience extends to IT security, system maintenance, and managing vendor relationships. This blend of technical and interpersonal skills has prepared me to handle complex IT challenges while ensuring smooth operations.

I hold a Bachelor of Science in Computer Science from Multimedia University of Kenya, where I developed a strong foundation in IT systems, network management, and data analysis. My coursework covered key areas such as database management, software development, and IT security, equipping me with the technical skills necessary for a dynamic IT environment. This education, combined with hands-on experience during internships and attachments, has prepared me to excel in IT infrastructure management and technical support roles.