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Martha  Mbugua

Martha Mbugua

Head of Operations

Customer Service / Support

Nairobi, Nairobi Area

Social


About Martha Mbugua :

Dedicated and innovative marketing professional with 9+ years in strategic and operational management, retail management and customer service roles in Kenya and abroad. Expert in product development, creating and implementing marketing strategies, creating sales copy, liaising with company stakeholders and planning marketing events. Proven international operations, customer engagement, business administration and leadership experience in fast growing environment. Adept in credit control and management, hiring new staff, setting standards of operations, implementing policy and strategy, staff training, reporting, customer relations, market research, managing budgets, and marketing strategy review and auditing. Looking for a position that will utilize my exemplary experience and skills towards business growth.

Experience

Retail Manager-Muthokinju Hardware Limited-Kenya 7 Months

Customer Experience Manager-Builders Warehouse 2 years 5 Month

Education

Bachelors of Business Management -Marketing option- Ongoing - Mount Kenya University 

Diploma in business management  - Mount Kenya University.

 

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