Margaret Tanui

In a world where the insatiable need for just any job supersedes the need for a career,I remain a grounded person who is self-drivenand willing to go an extra mile to make a difference, if, and when, givena valuable opportunity worth investing my time and skills.

I show great initiative and am an avid learneras I have worked in the energy, hospitality, health, real estate, logistics and shipping sectors.These are all sectorsI had no prior experience to, but I managedto excel in as listed below:

• ENERGY SECTOR – Kenya Power (Nakuru)
• HOSPITALITY SECTOR – Falcon Heights Hotel (Nanyuki) & Kongoni Camp (Nanyuki)
• HEALTH SECTOR – Port Florence Community Hospital (Kericho)
• REAL ESTATE – Ogaye Enterprises (Mombasa) & Pauland Properties Ltd (Mombasa)
• LOGISTICS & SHIPPING – Platinum Outsourcing (MCT, Bollore Kenya - Mombasa) & EACS-OCEAN NETWORK EXPRESS (Bollore Kenya – Nairobi)

I have hands on experience in customer care and admin support and have been exposedto roles that covered guest relations, front office management, reservations, stock keeping, communication, client relations, documentation, reporting and record/data management support, sales support, office operations, property listing, invoicing, exports, imports and system support.

My key competencies are as discussed below:

• Educational background – Bachelor of Science in Communication and Public Relations (BSci CPR,2nd class Upper Division,  school of information science, department of communication studies, Moi University-main campus, Eldoret Kenya).Key unit areas: communication, public relations, development, research, organizational behavior, leadership, human resources and information management.
• Knowledge of organizational procedures/systems/tools
• Exposed to software like Microsoft Office, eZee Front Desk, Hotel Plus System, Integrated Customer Services System (ICSS), KWATOS, IPAKI, TRADE-X, ICMS, Outlook, Smile, Bcare, Microsoft Teams, TIGER, OPUS, S400(ALIS), SAGE
•  outstanding organizational and time management skills, multi-tasking and prioritizing, excellent verbal and written communications skills, discretion and confidentiality, responsible, detail oriented, highly efficient

I am team player. Dedication and hard work remain my greatest forte as I always want to bring out the vision of the  institution I work for.

I have hands on experience in customer care and admin support and have been exposedto roles that covered guest relations, front office management, reservations, stock keeping, communication, client relations, documentation, reporting and record/data management support, sales support, office operations, property listing, invoicing, exports, imports and system support.

Bachelor of Science in Communication and Public Relations.