Margaret Musee

A self-motivated and experienced IT specialist with over 5 years
wide range of experiences in customer care, Training, IT operations and
support as well as software development. This includes basic
troubleshooting of PC hardware, operating systems, and network
connectivity issues. Investigating, diagnosing and resolving
complex technical problems working with servers, operating
systems (Windows/Linux), databases, security applications and
networks. Works well with others and is highly motivated to learn
new things.

I'm a self-motivated, highly skilled and experienced training expert
with a proven track record in designing, delivering, and evaluating
effective training programs. I Possesses in-depth knowledge of
instructional design principles, adult learning theories, and training
methodologies.
●
I Excel in assessing training needs, developing engaging content, and
delivering impactful training sessions to diverse audiences. I
Demonstrate strong facilitation and communication skills, fostering a
positive and interactive learning environment. I am Proficient in
utilizing various training tools and technologies to enhance learning
outcomes. I am Adaptable and innovative, I continuously incorporate
new trends and techniques into training programs.
●
I am Committed to driving employee growth, development, and
performance improvement through comprehensive and engaging
training initiatives

I am Highly experienced IT specialist with over 5 years of wide-ranging
experience in customer care, Data Analysis, IT operations and support,
as well as software development. Skilled in troubleshooting PC
hardware, operating systems, and network connectivity issues.
Proficient in investigating, diagnosing, and resolving complex
technical problems related to servers, operating systems
(Windows/Linux), databases, security applications, and networks. I
Work well with others and I'm highly motivated to learn new things.