Margaret Mureithi
Services provided: Data analysis , Data Modeling Analysts
About Margaret Mureithi:
I have 9 years of experience in customer experience. I am a result-driven professional with an aspiring progressive career, demonstrating the ability to prioritize assignments and make effective decisions. I have a high level of accuracy and consistency in all work areas. I desire a meaningful and challenging position that will enable me to learn and gain practical knowledge and skills for the benefit of the organization and me.
Experience
I have over a decade of diverse professional experience spanning various industries, including healthcare, customer service, social media, insurance, and sales. My roles have ranged from being a Swahili/English Interpreter at Globo Language Solutions to a Trainer and Team Leader at CCI Kenya Ltd. I've worked in positions where I trained call center representatives, managed teams, and improved call center processes. I also served as a back Back-Office Support at CarePay Limited, where I contributed to project meetings, handled administrative tasks, and offered solutions to customer complaints. In my role as a Content and Social Manager at Webtribe Limited, I enhanced social media engagement, assisted customers on social platforms, and supervised public relations staff. Previously, I worked as a Customer Service Representative at Multichoice Kenya Limited, where I provided front-line customer support, handled inquiries and complaints, and processed payments and refunds. My professional journey began as a Hospital Receptionist at Kileleshwa Medical Center, where I managed appointments, handled patient information, and carried out various administrative tasks. My experiences have equipped me with a diverse skill set, including customer service, translation, communication, data analysis, multitasking, and leadership. These experiences have enabled me to adapt to different roles and industries successfully.
Education
I hold a Bachelor's degree in Business Administration with a focus on Management Science from St. Paul's University, which I earned between 2013 and 2015. Additionally, I completed a Diploma in Marketing Management at the Kenya Institute of Management from 2010 to 2012. My educational background also includes a Certificate in Sales and Marketing from P.C Kinyanjui Technical Training Institute (2008-2011), a Certificate in Software Packages from Mainframe I.T Solutions (2007-2008), and I successfully completed my Kenya Certificate of Secondary Education at Mt. Kinangop Girls Secondary School (2004-2007). These educational achievements have provided me with a strong foundation in business and marketing, which I have applied in my professional roles.
Professionals who compete with Margaret
Professionals offering similar services to those of Margaret Mureithi
Professionals in the same Customer Service / Support sector as Margaret Mureithi
Professionales offering Data analysis services
Professionales offering Data Modeling Analysts services
Professionals from different sectors near Westlands, Nairobi Area
Other users who are called Margaret
Jobs near Westlands, Nairobi Area
-
School Administrator
Found in: beBee S2 KE - 1 week ago
Taraji Afrika Educational Group Nairobi, Kenya Full timeABOUT THE COMPANY · For children aged between 1 and 6 years in a mixed age group setup in line with Montessori & HEI school principles. This unique set-up is at the heart of our all round developmental approach, which caters for cognitive, social and motor skills development in o ...
-
Admin - data entry & transcription services
2 months ago
Direct apply
beBee Professionals Nairobi, Kenya Admin - Data Entry & Transcription Services Freelance KSh20,000 - KSh35,000 per monthA private international organization (NGO) in partnership with the government has created new vacancies for graduates and undergraduates within Nairobi. Our company deals with Worldwide Business Inventions. · We are looking for ambitious and goal- oriented individuals to be par ...
-
Team Assistant at
Found in: beBee S2 KE - 6 days ago
United Nations Office at Nairobi (UNON) Nairobi, Kenya Full timeUnited Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the Unite ...