Mabuka Samson

Dynamic administrative professional with a demonstrated history at Action Against Hunger, focused on improving operational efficiency through proficient office management, workshop oversight, and travel arrangements. Experienced in event planning and data analysis, I have effectively optimized processes, achieving a 30% decrease in response time, all while upholding confidentiality and professionalism in every interaction.

Administrative Officer, January 2023 to date.

Action Against Hunger Horn and East Africa Regional Office (HEARO)

• Facilitating seamless internal and external engagements by implementing a centralized scheduling system, resulting in improved team productivity at the regional office.
• Streamlined administrative support processes, resulting in a 30% reduction in response time within three months, enhancing overall team productivity at Action Against Hunger Regional Office.
• Coordinating comprehensive travel logistics for senior management and regional staff, ensuring seamless experiences that support organizational objectives and foster collaboration.
• Preparing and processing documentation, including reports, correspondence, and presentations, by ensuring accuracy and timeliness.
• Coordinating interdepartmental communication, which has ensured awareness of key developments within departments and the organization.
• Initiating permit renewals and processing new permits for regional expatriate staff.
• Managing and replenishing kitchen consumables and office stationery to maintain adequate stock levels in the office.
• Serving as a liaison between employees and clients, and vendors, ensuring clear communication.
• Organizing and managing office events, including town halls, team-building activities, and year-end celebrations.
• Overseeing office repairs to ensure organizational assets remain functional.
• Overseeing the accurate upkeep of personal data, contracts, and evaluations for the regional staff.
• Assisting with the recruitment process, including job postings, screening resumes, and scheduling interviews.
• Facilitating the onboarding process for new hires, including scheduling inductions, and ensuring a smooth transition.

Administrative Assistant, January 2022 to December 2022.

Action Against Hunger Horn and East Africa Regional Office (HEARO)

• Streamlined the planning process for regional events and training, leading to effective management of logistics.
• Facilitated administrative tasks for regional staff and executive teams by organizing calendars, booking travel, and processing correspondence.
• Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased operational efficiency at the regional office.
• Kept office equipment functional and managed office supplies well-stocked to promote efficient operations.
• Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution for regional staff and visitors.
• Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
• Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
• Assisted with the planning of special events and conferences by arranging catering services, securing venues and organizing airport transfers for the participants.
• Provided support and guidance to colleagues to maintain a collaborative work environment.

Administrative Intern, June 2021 to December 2021

Action Against Hunger Horn and East Africa Regional Office (HEARO)

• Supported recruitment activities by posting job advertisements, shortlisting candidates, and coordinating interview schedules.
• Facilitated onboarding processes by organizing documentation and preparing induction schedules.
• Ensured confidentiality and accuracy of employee records in the HR database (HRIS).
• Worked on the preparation of tender documents within specified deadlines and organized a comprehensive repository of historical tenders.
• Worked closely with different teams to secure critical paperwork for bid submissions.
• Offered daily support to HR and management teams.
• Managed and preserved files, contracts, and records for effortless retrieval.
• Oversaw office supplies maintenance and scheduled logistics for meetings.

EDUCATION

• MBA in Business Administration-Strategic Management: Africa Nazarene University 2018 -2022
• Bachelor of commerce-Human Resource Management; Africa Nazarene University: 2011 - 2016

CERTIFICATIONS

Certified Human Resource Profession (CHRP);2020 – 2023