
Lincy Mwangi
Customer Service / Support
About Lincy Mwangi:
I’m Lincy Mwangi, a resilient and adaptable professional who values authenticity, empathy, and attention to detail. Passionate about growth, creativity, and meaningful connections, I thrive in environments that allow me to learn, contribute, and make a positive impact.
Experience
I have hands-on experience across healthcare, retail, and customer service. My background includes training in health records and information technology at multiple hospitals, where I gained expertise in EMR systems, telehealth tools, and patient data management. I’ve also worked in retail and customer service roles, developing strong skills in sales support, inventory management, and client relations. Alongside these, I bring strengths in digital administration, scheduling, and project coordination, with a reputation for empathy, adaptability, and attention to detail.
Education
I hold a Diploma and Certificate in Health Records & Information Technology from KMTC, where I gained strong skills in electronic medical records, data management, and healthcare information systems. I also completed a Virtual Assistant Certificate at ALX Africa, enhancing my expertise in digital administration, communication, and project support.
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