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Nairobi
Lilian Kimani

Lilian Kimani

SENIOR RELATIONSHIP OFFICER

Banking / Loans

Nairobi, Nairobi Area

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About Lilian Kimani:

A committed, versatile, dynamic, articulate and personable individual with a broad array of skills and experience in the micro-finance sector and poverty alleviation. Highly motivated, proactive and effective in handling matters of micro-finance management, community development and poverty alleviation, effectively using and applying of skills, knowledge and experience acquired to empower and facilitate alleviation of poverty within communities by encouraging responsible and optimal utilization of available resources and advocating for a peaceful co-existence

I am passionate in all what I do, and am highly motivated by what am able to achieve on a day to day basis. I set high targets which I work tirelessly to achieve without giving generic excuses.

 

Experience

  • Trained and mentored 4 Business Development Officers, helping them increase their loan approval rates by 50%.
  • Received the "Loan Officer of the Year" award category for two consecutive years, based on high volumes of loan approvals and exceptional customer satisfaction.
  • Developed and maintained strong relationships with clients, resulting in a 95% customer satisfaction rate.
  • Successfully managed a portfolio of 200 clients and increased loan approval rates by 25% through effective risk assessment and recommendation strategies.
  • Recognition as being the best quality assurance, and having the best production and collection rate
  • Approved an average of Ksh 15 million in loans per quarter, consistently exceeding department targets.

Education

BACHELOR OF COMMERCE FINANCE

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