
leah rukwaro
Customer Service / Support
About leah rukwaro:
Detail-driven customer experience and compliance manager. Focused on maximizing company compliance with set laws and standards. very highly skilled in analyzing risks and knowledgeable about internal controls and procedures and implementing policies to meet regulatory standards.
Experience
As a compliance champion, I review all monetary and nonmonetary adjustments and design audit structures. Create and review processes used on all escalation requests.
As a senior quality and training lead, I identify gaps and build training materials. Lead the onboarding process for customer service. Track performance for teams and have performance management conversations with team members and as a leader I motivate team members to be the best in what they do.
Education
BSc Communication and journalism
Diploma in TV Production.
Professionals in the same Customer Service / Support sector as leah rukwaro
Professionals from different sectors near Westlands, Nairobi Area
Other users who are called leah
Jobs near Westlands, Nairobi Area
-
We are looking for a Field Service Assistant to serve as the technical and product knowledge anchor at one of M-KOPA's retail shops across Kenya. This is a hands-on role where you'll be delivering high-quality onboarding, product training, document verification, and asset issuanc ...
Nairobi, Nairobi County1 week ago
-
The Core Moodle Developer will be responsible for the design, customization, and optimization of Moringa's next-generation Moodle LMS platform. · Customize and extend Moodle's core functionalities (enrollment, course modules, grading, and analytics). · ...
Nairobi3 weeks ago
-
About The Role · The Sales Operations Analyst Intern will support the optimisation of daily electric sales reconciliations, ensure stock flow data accuracy, generate daily reports, track Sales Ops KPIs, and perform other assigned responsibilities. The role supports strategic deci ...
Nairobi, Nairobi County3 days ago