beBee background
Professionals
>
Customer Service / Support
>
Westlands
leah rukwaro

leah rukwaro

Customer Experience/ Training and compliance

Customer Service / Support

Westlands, Nairobi Area

Social

About leah rukwaro:

Detail-driven customer experience and compliance manager. Focused on maximizing company compliance with set laws and standards. very highly skilled in analyzing risks and knowledgeable about internal controls and procedures and implementing policies to meet regulatory standards.

Experience

 As a compliance champion, I review all monetary and nonmonetary adjustments and design audit structures. Create and review processes used on all escalation requests.
As a senior quality and training lead, I identify gaps and build training materials. Lead the onboarding process for customer service. Track performance for teams and have performance management conversations with team members and as a leader I motivate team members to be the best in what they do.

 

Education


BSc Communication and journalism

Diploma in TV Production.

Professionals in the same Customer Service / Support sector as leah rukwaro

Professionals from different sectors near Westlands, Nairobi Area

See professionals near Westlands, Nairobi Area

Other users who are called leah

Jobs near Westlands, Nairobi Area

  • Kenya Pipeline Company (KPC) Limited

    Chief Chemist at

    1 week ago

    Kenya Pipeline Company (KPC) Limited Nairobi, Kenya Full time

    The Kenya Pipeline Company Limited is a State Corporation established on 6th September, 1973 under the Companies Act (CAP 486) of the Laws of Kenya and started commercial operations in 1978. The Company is 100% owned by the Government and complies with the provisions of the State ...

  • beBee Professionals

    Web developers

    3 months ago

    Direct apply
    beBee Professionals Nairobi, Kenya Web Developers Freelance KSh25,000 - KSh40,000 per month

    A private international organization (NGO) in partnership with the government has created new vacancies for graduates and undergraduates within Nairobi. Our company deals with Worldwide Business Inventions. · We are looking for ambitious and goal- oriented individuals to be par ...

  • Kenya Meat Commission

    Manager, Information Communication Technology

    4 weeks ago

    Kenya Meat Commission Nairobi, Kenya Full time

    ABOUT THE COMPANY · The Kenya Meat Commission (KMC) was formed in 1950 through an act of parliament with an objective of providing a ready market for livestock farmers and providing high quality meat and meat products to consumers. It is a public institution and by far the oldest ...