Mary Wanjohi
Customer Service / Support
About Mary Wanjohi :
I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities.
Experience
Handled complaints, provided appropriate solutions and
alternatives within the time limits, and followed up to ensure
resolution
Kept records of customer interactions, processed customer
accounts, and filed documents.
Followed communication procedures, guidelines, and policies.
Went the extra mile to engage customers.
Resolved customer complaints via phone, email, mail, or social
media.
Education
Bachelor of Business Information Technology
Professionals who compete with Mary
Professionals in the same Customer Service / Support sector as Mary Wanjohi
VINCENT MAKUTO
WRITER|CUSTOMER SUPPORT|VOICE ARTIST|
Customer Service / Support
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Mary
Mary Waithira
Receptionist/waiter/Server
Customer Service / Support
Mary Kariuki
I act and I can also offer customer care service
Arts / Entertainment / Publishing
Jobs near Nairobi, Nairobi Area
-
Customer Service Agent
1 month ago
Career Directions Limited (CDL) NairobiThe client is seeking a proactive and customer-focused Customer Service Agent to serve as the first point of contact for their internet clients. · The role involves handling customer inquiries, troubleshooting basic connectivity issues, · coordinating with technical teams, and en ...
-
Customer Service Agent(ISP/Telecom)
2 weeks ago
Career Directions Limited (CDL) NairobiThe client is seeking a proactive and customer-focused Customer Service Agent to serve as the first point of contact for their internet clients. · Receive and handle customer inquiries via phone WhatsApp email and in person · Log track and follow up on customer issues and service ...
-
Customer Sales
3 weeks ago
Emirates NairobiThe job involves coaching and developing a team of customer sales and services agents to achieve individual and network targets. · Catch development and motivate a team of Customer Sales and Services Agents. · Lead the day-to-day operations of the team. · Ensure that all customer ...