beBee background
Professionals
>
Nairobi
Mary  Wanjohi

Mary Wanjohi

Customer service

Customer Service / Support

Nairobi, Nairobi Area

Social


About Mary Wanjohi :

I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities.

Experience

Handled complaints, provided appropriate solutions and
alternatives within the time limits, and followed up to ensure
resolution
Kept records of customer interactions, processed customer
accounts, and filed documents.
Followed communication procedures, guidelines, and policies.
Went the extra mile to engage customers.
Resolved customer complaints via phone, email, mail, or social
media.

Education

Bachelor of Business Information Technology 

Professionals who compete with Mary

Professionals in the same Customer Service / Support sector as Mary Wanjohi

Professionals from different sectors near Nairobi, Nairobi Area

Other users who are called Mary

Jobs near Nairobi, Nairobi Area

  • Work in company

    Customer Service Representative

    The Cigna Group

    The Customer Service Representative role at Cigna Europe involves handling client communication for designated account relationships and contracts through various channels including email phone calls.This includes responding to clients in a timely manner providing complete accura ...

    Nairobi

    1 month ago

  • Work in company

    Customer Service Executive- French Speaking

    Call Center Solutions Africa(CCSA)

    We are looking for Danish-speaking Customer Service Executives who take pride in delivering clear, professional, and empathetic customer support. · ResponsibilitiesHandle customer inquiries via phone email chat messaging platforms.Resolve issues efficiently maintain high CSAT doc ...

    Nairobi County

    3 weeks ago

  • Work in company

    Customer Service Associate

    VSquared Networks

    Company Description · VSquared Networks, a Kenyan-owned internet service provider The company provides high-quality fiber internet connectivity to residences, businesses, and institutions in Nairobi and Kiambu counties and their surroundings. Founded on the founders' extensive ma ...

    Nairobi

    5 days ago